Yes! due to the digital structure of our platform you can continue to rely on the extensive online service of CarOnSale. This includes both the advertising and online auctioning as well as the online purchase of vehicles and the subsequent purchase procedure.
The booking of transports and expert appointments is still possible for you.
At present, however, there may be restrictions with regard to expert appointments, as well as transport and collection processes.
Our transporters and vehicle experts are dependent on adhering to all hygiene regulations and ensuring that the required documents are handed over without contact.
If the transport you have booked cannot be carried out due to the current situation, you will be contacted by our customer service to clarify the further handling individually.
Due to the unsteady situation, the situation of our consignors can change quickly. Therefore, please contact our customer service directly so that we can clarify your request individually with you. You can reach our customer service by phone from 09-18 o'clock under +49 911 3749141 or by e-mail to firstname.lastname@example.org.
Yes! Your auctioned vehicle must be paid in full and immediately. Only then can we ensure that you can pick up vehicles or, in the event that pickup is impossible, that you do not have to pay a storage fee.
For questions of any kind you can reach CarOnSale from Monday-Friday from 09-18 o'clock by phone at +49 911 3749141 or by e-mail to email@example.com.
In the event that you, as a consignor, are currently unable to return any vehicles for private or legal reasons, we ask you to inform our customer service immediately. CarOnSale will take care of the organisation of all further steps.